1. Introduction

Game Ninja ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered improv training platform.

2. Information We Collect

2.1 Account Information

When you create an account, we collect:

• Email address
• Password (stored securely hashed)
• Display name (if provided)
• Authentication tokens

Processing: Account data is managed through Firebase Authentication (Google Identity Platform).

2.2 Video Data Collection

• Live video streams from device cameras during multiplayer sessions
• Video is processed in real-time through LiveKit infrastructure
• Video streams are NOT permanently stored after session completion
• Video is visible only to authenticated session participants
• Facial recognition or biometric analysis is NOT performed
• Third-party processing: LiveKit (real-time streaming infrastructure)

Legal basis (GDPR): Explicit consent (Article 6(1)(a))

Retention: Real-time only, no permanent storage

2.3 Session Data

During improv sessions, we collect:

• Voice audio recordings during active sessions
• Transcripts of spoken content
• AI coaching feedback and assessments
• Session metadata (duration, game type, participants)

Storage: Session transcripts are stored in Google Cloud Firestore.

2.4 Audio Processing

Voice data is processed through:

• LiveKit: Real-time audio streaming and room management
• Google Cloud AI: Speech-to-text transcription and AI response generation

Audio is processed in real-time and not permanently stored in raw format after session completion.

2.5 Analytics Data

We use Google Analytics (ID: G-0CJGHXN57B) to collect:

• Pages visited and time spent
• Device type and browser information
• Geographic location (country/region level)
• Referral sources

2.6 Meta Pixel (Facebook Pixel)

We use Meta Pixel, a tracking technology provided by Meta Platforms, Inc. (Facebook), for advertising measurement and optimization.

What Meta Pixel Is: Meta Pixel is a piece of code that allows us to measure the effectiveness of our advertising campaigns and optimize ad delivery to users who are most likely to be interested in our services.

Data Collected:

• Page views and navigation behavior on our website
• Conversion events (such as registration and purchases)
• Browser and device information (browser type, operating system, device type)
• IP address (processed and anonymized by Meta)

Purpose of Collection:

• Measure advertising campaign effectiveness
• Enable remarketing to website visitors
• Optimize ad delivery to relevant audiences
• Improve our advertising strategies and return on investment

Data Retention: Meta retains pixel data for 90 days, after which it is deleted or anonymized.

Cookies Used:

• _fbp: Used by Meta to identify browsers for advertising purposes (expires after 90 days)
• _fbc: Stores the click identifier from Meta ads (expires after 90 days)

Your Rights and Opt-Out Options:

• You can opt out of Meta Pixel tracking by rejecting analytics cookies through our cookie consent banner
• You can manage your ad preferences on Facebook at: https://www.facebook.com/ads/preferences
• You can request deletion of your data by contacting us through the Support link

Data Sharing: Data collected through Meta Pixel is shared with Meta Platforms, Inc., which processes this data according to Meta's Data Policy. Meta may use this information across its family of products and services.

Legal Basis: We process data through Meta Pixel based on your explicit consent provided through our cookie consent banner (GDPR Article 6(1)(a)). You can withdraw your consent at any time by changing your cookie preferences.

3. How We Use Your Information

We use collected information to:

• Provide and improve the training service
• Generate AI coaching feedback and session transcripts
• Authenticate users and maintain account security
• Analyze usage patterns to improve the platform
• Communicate service updates and support responses
• Comply with legal obligations

4. Data Retention

• Account data: Retained while your account is active, deleted within 30 days of account deletion request
• Session transcripts: Retained for 1 year, or until you request deletion
• Analytics data: Retained according to Google Analytics policies (26 months default)

5. Data Sharing and Disclosure

We share your data with:

5.1 Service Providers

• Google Cloud Platform: Infrastructure, authentication, database, and AI services
• LiveKit: Real-time audio/video communication
• Google Analytics: Usage analytics

5.2 Legal Requirements

We may disclose information when required by law, court order, or government request.

5.3 No Sale of Personal Data

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

6. Your Rights

Depending on your location, you may have the right to:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your data
• Portability: Receive your data in a portable format
• Opt-out: Disable analytics tracking via browser settings

To exercise these rights, please utilize the Contact Support feature on the landing page or the Support link in the page footer.

7. Data Security

We implement security measures including:

• Encryption in transit (HTTPS/TLS)
• Encrypted data storage
• Access controls and authentication
• Regular security monitoring and updates
• Cloud infrastructure security (Google Cloud)

8. Children's Privacy (COPPA Compliance)

Game Ninja is intended for users aged 13 and older. We take children's privacy seriously:

• We do not knowingly collect personal information from children under 13 without verifiable parental consent
• Users aged 13-17 should have parental or guardian consent before using the Service
• Parents may request deletion of their child's data at any time
• We limit data collection for minors to what is necessary for the Service

If you believe we have collected information from a child under 13 without proper consent, please contact us immediately using the Contact Support feature on the landing page or the Support link in the page footer.

9. International Data Transfers

Your data may be processed in the United States where our service infrastructure is located. We ensure appropriate safeguards for international transfers in compliance with applicable data protection laws.

10. GDPR Compliance (EU Users)

For users in the European Economic Area:

• Legal basis for processing: Consent (account creation), Contract (service delivery), Legitimate interests (analytics)
• You have the right to withdraw consent at any time
• You may lodge a complaint with your local data protection authority

11. CCPA Compliance (California Users)

California residents have additional rights under the CCPA:

• Right to know what personal information is collected
• Right to delete personal information
• Right to opt-out of sale of personal information (we do not sell data)
• Right to non-discrimination for exercising privacy rights

12. Cookie Policy

We use cookies and similar technologies for:

• Essential cookies: Authentication and session management
• Analytics cookies: Google Analytics for usage statistics (requires your consent)
• Advertising cookies: Meta Pixel (_fbp, _fbc) for advertising measurement and optimization (requires your consent)

Managing Your Cookie Preferences

When you first visit our site, you will be asked to accept or reject analytics and advertising cookies. You can change your preference at any time by clicking "Cookie Preferences" in the footer of any page. If you reject analytics cookies, we will delete any existing Google Analytics and Meta Pixel cookies and will not track your usage for analytics or advertising purposes.

13. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes by posting the updated policy with a new "Last Updated" date. Continued use of the Service after changes constitutes acceptance of the updated policy.

14. Contact Us

For privacy-related questions or to exercise your rights:

Please utilize the Contact Support feature on the landing page or the Support link in the page footer.